Building your social media team
Developing an effective social media team requires more than finding the right box on the org chart or figuring out where that community moderator should sit. Here are the kinds of capabilities you need on your team.
Developing an effective social media team requires more than finding the right box on the org chart or figuring out where that community moderator should sit. Here are the kinds of capabilities you need on your team.
Establishing the ROI from your social media spend is an inexact science, but these four simple steps can help you get in the ballpark.
Contests are one way to get your Facebook app off to a strong start — but there are other options.
Listen. Think. Engage. These are the three steps every company should follow.
Continuing my live blogging of Jerry Greenfield on entrepreneurship.
Reflections on responsible entrepreneurship by Jerry Greenfield of Ben & Jerry’s fame.
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