Politics Online has launched theNational Conversation project, which aims at engaging Americans in dialogue about major national issues (in the first instance, 9/11 and Hurricane Katrina). I like the effort to encourage multimedia contributions, and to allow people to...
Non-governmental organizations seeking to strengthen relationships with members. Governments trying to reach out to citizens. Businesses hoping to engage and win the loyalty of customers. These are the kinds of challenges that bring people to the field of online...
Ah, the joys of the automatic reply. Zagat canceled my subscription as per my request, and here’s what their e-mail included: If you have a moment, could you let us know why you decided to cancel? Is there anything we can do to change your mind? We rely on...
I’m going to resist turning this space into my own customer service department, but here’s another little skirmish in my own personal war on obnoxious web sites. Tonight’s target is Zagat, purveyors of other people’s opinions. Long before...
At the suggestion of Nancy White, I’ve just posted an introduction to tagging for people who are creating online resources for post-Katrina disaster recovery. It covers some suggestions for tag choice as well as overall tips on tagging. It’s online at...
Within a few days of my post, Fido responded with a 100% perfect solution: The $50 GPRS Unlimited bundle was added to your account. It was possible to do so as we have not yet fully converted to our new Billing platform – thankfully. The usual condition is that...
29 days into my love affair with an unlocked Treo and I have discovered why it’s nice not to be married to any one cell phone carrier. I made the leap into wireless, thinking that Fido’s unlimited data plan offered a net; they’ve since pulled the...
Just discovered a very cool Firefox feature. If you have several web pages open in tabs, and then click Peferences/General in order to set your home page, Firefox gives you the option of setting your home page to “current pageS”. So if you like to check...
Part of the plan with the telecentre.org ecosystem is to bring relevant content into telecentre.org sites using RSS. In the case of event sites — like the Capetown site that is the very first telecentre event site to get up and running — we’ll use...
This is Information Society Week in Capetown, and one of the events taking place is the first telecentre.org workshop to use the new Drupal-based event platform that I’ve helped develop. The good folks at Bryght have set us up with a freelinking module that lets...
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