How to build community online

If the world faces unprecedented challenges, the Internet also offers unprecedented opportunities. By enabling large-scale conversation, global knowledge sharing and new kinds of human connection, our online communities and social networks can enable social innovation, change and transformation. These posts map out the ways that the Internet enables social change, and the specific actions you can take to help make a better world on- and offline.

10 ways you can tap the value of the Delicious community

10 ways you can tap the value of the Delicious community

With the news that Delicious has indeed been acquired, and will thus survive, this blog post really deserved a follow-up hurray!! On a practical note, I also encourage anyone who uses Delicious — or has ever used Delicious, and might want to access those...

25 rules of social media netiquette

You can’t. You should. You must. Never… Always…These are the kind of declarative statements that Internet users love to make about how to behave online. No surprise, then, that the do’s and don’ts of online conversation got codified early...
10 ways you can help to build the Internet

10 ways you can help to build the Internet

On November 22, 1977 a van drove onto Interstate 280 and into history. Most histories of the Internet begin with the ARPANET, the US Defense department network that gave birth to today’s Internet. But the true Internet began when that van used TCP to bridge...
Coming to terms with groupness, on- and offline

Coming to terms with groupness, on- and offline

I crave community. Not just in the online community, social media, Facebook group kinda way, but in the old-fashioned, meatspace, city-and-neighborhood way. When I go to a party and run into two different friends who turn out to know each other in some unrelated way,...
The risks of risk management

The risks of risk management

What do you risk when you express yourself online? That’s the question I found myself asking after reading Jason Sanford’s brilliant and thoughtful post about opinions, risk and social change. Here’s a taste: Thanks to Twitter, Facebook, and other...
How to use your RSS reader to enhance community

How to use your RSS reader to enhance community

Does the Internet make our conversations richer or poorer? This is the question that has driven my research and consulting for the past fourteen years — for most of that time, focusing on how to make the Internet’s impact as constructive as possible,...
Why online conversation matters

Why online conversation matters

Conversation is a little miraculous. Through conversation we learn about the world around us, about each other, and about ourselves. We discover what we have in common and how we look at things differently. We arrive at common solutions and build lasting agreement...
Tagging for world domination

Tagging for world domination

Today we’re at BarCamp Vancouver, where I’m facilitating a session on “Tagging for World Domination.” The news that Wink is rolling out version 2.0 of their service is a nice reminder that there are more and more options for using tags as...
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