3 ways you can use Pinterest

In my Friday post for Harvard Business Review, I provided companies with some ideas about how they could use Pinterest to connect with customers. Today, I want to suggest 3 ways to use Pinterest personally: Compile a list of purchases before deciding what to buy; or...

For Harvard Business book: How do you reward yourself at work?

How do you reward or motivate yourself to complete a task or project? I’m tackling this question in one of my pieces for a forthcoming edition of Harvard Business Review’s Getting the Right Work Done. And I’d love your help. Maybe you’re the...

What the Internet did for you in 2011

My year-end post for the Harvard Business Review asked the question, What did the Internet do for you this year? In that post, I wrote: Appreciating the moments when our online work and lives just click tells us that all this time we spend online is not a compulsion,...

The Core Tenets of the Social Web, 25 years in the making

This post originally appeared on the Harvard Business Review. We like to think of the social web as green fields in which we are just now sowing best practices and first principles. After all, if there are no hard-and-fast rules, then anything goes. We get to come up...

Santa goes to Best Buy

Early adopters are the hardest folks to shop for. As an early adopter married to yet another early adopter, we struggle to find good gifts, since we own every gadget we need, and many we don’t. That’s why you’ve got to surprise us with something so...