E-mail

How quickly should you reply to email?

How quickly should you reply to email?

I’m a judgemental email sender and an anxious email recipient. When I send someone an email, I judge them based on their response time: instant? slow? eternal? And by judgement, let me be clear: I’m not judging them on their email skills alone....
5 essential steps to online security

5 essential steps to online security

Today’s practice: Tighten your online security. You’d think that writing a dissertation about political computer hacking would make a girl sensitive to the challenges of online security. And it has, up to a point. But I recently decided to up my level of...
Be the e-mailer you wish to see in the world

Be the e-mailer you wish to see in the world

How many people do you receive e-mail from that you read and reply to every single time? I’m guessing it’s just a handful: Your best friend — the one who sends you short periodic updates with a single recent photo, not the one who sends you weekly...
Leaning into online struggles

Leaning into online struggles

The fourth time I got a call from the principal’s office, I knew I had to rethink our school year. One of our kids was having a tough time in class, and I had already made several visits to the teacher, the classroom and the principal’s office. Not only...
Why I like to check my email

Why I like to check my email

Recently I’ve been trying to follow my friend Leda’s advice on taming the compulsive need to pull my iPhone out any spare moment: the eight seconds in which the grocery clerk is running a price check, the twenty seconds it takes to walk to the bathroom,...
8 ways to beat the urgency trap in online communications

8 ways to beat the urgency trap in online communications

In a thoughtful post about The Pitfalls of social media, Aleksandr Voinov writes Social Media exerts pressure on us to do things immediately and respond to everything immediately. I’m not sure about you, but sometimes I like to think things through and discuss...
10 ways spam taught us to focus our attention

10 ways spam taught us to focus our attention

DIGITAL WILL BE GIVING A PRODUCT PRESENTATION OF THE NEWEST MEMBERS OF THE DECSYSTEM-20 FAMILY; THE DECSYSTEM-2020, 2020T, 2060, AND 2060T. THE DECSYSTEM-20 FAMILY OF COMPUTERS HAS EVOLVED FROM THE TENEX OPERATING SYSTEM AND THE DECSYSTEM-10 COMPUTER ARCHITECTURE....

How many e-mail clients do you need?

Jodie Tonita is a lovely person. She is passionate, funny, kind to children and small animals, and an amazing hula-hooper. Unfortunately she was sent by our alien overlords to ensure I never do my actual work. As evidence, check out this message Jodie left on my...
Using your e-mail signature to fight inbox overload

Using your e-mail signature to fight inbox overload

It’s day 5 of my vendetta on mandatory e-mail replies and I’m feeling the pain. On the one hand, I’m as committed as ever to changing the attitude that every e-mail needs a response — an attitude that is totally out-of-step with every other...
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