conversation

How to talk about tragedy online

How to talk about tragedy online

Time out, people. In the past 24 hours we have been have been inspired, informed, comforted and mobilized by the unfolding conversation on Facebook, Twitter and Google+. But it’s clear that we have also had moments of feeling attached, horrified, angered and...
Talking about talking about social media

Talking about talking about social media

Daniel Greene has an interesting post about the need for offline conversations that can help us make sense of our lives online. As he puts it: I need a forum for discussion– a structured, moderated, real life, real time conversation about social media. I need to...
Still social after all these years

Still social after all these years

Ron Burnett has an interesting blog post on whether Twitter (and other social media) are really social. Ron is the President of Emily Carr University, where I run the Social + Interactive Media Centre. The crux of his argument is that Twitter is not as conversational...

How to monitor your blog’s comments using Twitter

Twitter has helped move my attention from the soapbox side of social media (“Here I am blogging about the Important Idea I want to convey”) towards its conversational side (“What do you think about my Important Idea?”) The short message length...

12 questions for meaningful online conversations

When companies adopt social media, they get more than just the marketing juice they’re typically seeking: they’re inviting in a Trojan Horse full of questions about their offering, their approach, and even their fundamental value proposition. My recent...
When and how to communicate online

When and how to communicate online

Don’t e-mail what you can blog. Don’t blog what you can tweet. Don’t tweet what you can DM. Don’t DM what you wouldn’t publish. Or so I twittered this afternoon. It turns out that the flip side of this social media hierarchy (which I...

Rob’s Northern Voice keynote

If you’ve ever wondered whether social media is funny, check out the reaction to Rob’s Teh Funny Northern Voice keynote. The Twitter backchannel is reprinted in text below. These tweets are in chronological order, so you can follow the thread of the...
Why online conversation matters

Why online conversation matters

Conversation is a little miraculous. Through conversation we learn about the world around us, about each other, and about ourselves. We discover what we have in common and how we look at things differently. We arrive at common solutions and build lasting agreement...
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